If you are interested in using our services for your event, please read the points below.  These points are to ensure the safety of everyone at your event and that your event is properly covered, reducing the risk of an incident.

Wanting a Quote?  Please use our online booking and assessment form for your event.

Our First Responders/Cycle Responders require a Level 3 Award in First Response Emergency Care or higher.

Nurses and Paramedics registered with HCPC/NMC.  Likewise our Emergency/Urgent Care Practitioners.

Doctors registered with the GMC

• Where attendance exceeds 2,000 medical cover should be paramedic/nurse-led.
• Where attendance exceeds 10,000 medical cover should be doctor led.
• Except for small low-risk events (scored less than 15), organisers should not rely on NHS ambulances to convey patients from site to hospital. Plans should cater for conveyance of all casualties from the scene to hospital as part of the medical provider’s service.
• First Aid/Medical staff should not undertake another role e.g. stewards being classed as first aiders.
• First Aid/Medical providers should not be expected to be responsible for lost children. Nor would it be appropriate for a lost child to be held at a first-aid point for any length of time.
• The structure of medical vs welfare facilities on site should be planned around workload and illness/injury severity expected. The medical staffing plan should clearly define how resources will be structured around these facilities, ensuring an area is preserved for acute medical illness/injury at all times.
• Medical provision should remain in place to cover dispersal of crowds.
• Where staff are being supplied to act in their capacity as registered Health Care Professionals (under protected titles such as Paramedic, Nurse and Doctor) the event organiser should check that their registration is correct.

• Where an ambulance is provided for patient transport:
  a) It must be available for both on-site and off-site patient transfer and the medical provision should be structured in such a way that the event is not compromised when an ambulance leaves the site.
  b)The medical provider should be registered with the Care Quality Commission.
  c) Patients should be transported appropriately as indicated by their medical condition, with a crew skilled to a suitable level.
  d) It should NOT be used as a first aid post.
  e) Emergency ambulance provision should be able to transport a patient under blue light conditions (and so the vehicle(s) and driver(s) must be compliant with Section 19 of the Road Safety Act 2006).
• As a minimum First Responders for events should:
  a) Hold a current certificate in Pre-hospital Care such as FREC 3 or FPOS.
  b) Have the ability to recognise and manage a range common conditions / injuries.
  c) Have access to – and competence in the use of – Automated External Defibrillators (AED).
  d) Have training in the safe manual handling of patients.
  e) Show evidence of Disclosure and Barring Service (DBS) checks or local equivalent, in accordance with current government standards.
  f) Show evidence of training in the safeguarding of children and vulnerable adults.
  g) Be able to understand and communicate verbal and written instructions in English.